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Call Center Representative Needed

Company Name:
Randstad Staffing
A Call Center Representative is needed for a local company. The individual will be responsible for processing of all customer orders.
Responsibilities will include but are not limited:
-Answering heavy inbound phones and handle calls in a timely and professional manner.
-Entering orders accurately and confirming prices and resolving any errors
-Will also process mail, fax and Internet orders daily
-Read purchase orders to follow through on all customer requests
-Update accounts to include current and accurate customer and contact information.
-Offer upsell items and make recommendations to customers on new items, substitute and other specials.
-Keep current with all catalogs, special offers and order procedures.
-Other duties as may be assigned by Manager.
Working hours: 8:30am-5pm., M-F
Qualifications:
-2-4 years of previous telephone sales/customer service experience needed
-Strong and professional communication needed
-Articulate, pleasant, professional telephone manner
--Must have a good command of English language and grammar
--Computer literate ability to access terminal information
---Enthusiastic, self-confident and result oriented
If you qualify for this position please submit your resume to the contact information in this posting.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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